Frequently Asked Questions
Everything you need to know about COOGI style and service.
What makes COOGI sweaters unique?
COOGI is world-renowned for its intricate, multi-colored knitwear. Each piece features complex textures and patterns created using proprietary knitting techniques, ensuring a signature look that is both a garment and a work of art.
How do I care for my COOGI knitwear?
To preserve the integrity of the unique knit patterns and premium yarns, we recommend professional dry clean only. Avoid hanging your sweaters; instead, fold them flat to prevent stretching.
Do you offer international shipping?
Yes, we ship our collections globally. Shipping costs and delivery timelines are calculated at checkout based on your specific location and preferred shipping method.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain limited-edition collaborations may have specific return restrictions.
How do I know which size to order?
COOGI sweaters generally offer a relaxed, comfortable fit. We provide a detailed size guide on each product page to help you compare measurements and find your perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.